Showing posts with label serve. Show all posts
Showing posts with label serve. Show all posts

Friday, September 16, 2011

How is Your Customer Service?

Today I experienced the absolute worst customer service ever! Here I was, a "valued customer," trying to place a special order, on a not-so-cheap item, and I was treated like I was a bother, a pain, and actually doing something wrong! Oh, you never heard such complaining from the customer service rep! Everything was wrong, not done the right way, and you want to use THAT coupon??? What huffing and puffing...I thought she might blow the store down! I tell you, it made me want to run out of there and never shop in that place again!



On the drive home, I mulled the situation over in my head. My initial hurt-feelings and anger turned to compassion, as I wondered what life was like for her--maybe she was going through some rough things at home, an unsettling medical diagnosis, a bad marriage--who knows? For some reason, she was unable to handle a stressful situation well.

Then my mind turned towards myself...am I l any better that employee when I encounter stressful situations at home? How is my "customer service" to my family? Do I complain about things I'm not happy with? Do I treat my children like they are a pain or bother when I am interrupted? Do I make them feel bad when they don't do things my way? DO I HUFF AND PUFF AND BLOW MY HOUSE DOWN??? Worse yet, do my "valued family members" even want to be near me when I am in such a state?



I am sure none of us would ever give such lousy customer service if we worked in a store or ran our own business. We would serve with a smile, and do all we could to make their time with us a joy, no matter the situation.

Please, dear mothers, reconsider your "customer service" to your husband and family. Stop the complaining, the huffing and puffing, and trying to get your own way. Serve them with the love and joy that overflows from a thankful heart, and instead of blowing your house down, build it up for the glory of God!



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